Insurance

Blog post: 12/03/2026 2:57 pm

Author: Spark Team

Insurance is not always seen as a natural fit for augmented reality, but it has several processes that could benefit from more visual, contextual and interactive tools. Claims handling, risk assessment, staff training and customer guidance all involve moments where better visual understanding could improve speed, consistency and confidence. Recent insurance research and industry commentary suggest AR has growing relevance in claims assessment and customer experience, particularly when paired with AI and digital workflows.

Blog post: 12/02/2026 11:34 am

Author: Spark Team

Artificial Intelligence (AI) is transforming the insurance industry by providing advanced tools for automating payouts efficiently and accurately. Payout Automation AI involves using AI technology to streamline the payout process, offering insurers innovative ways to enhance customer satisfaction, reduce processing times, and minimise errors. Spark Emerging Technologies is at the forefront of this innovation, offering advanced AI solutions that revolutionise payout automation.

Blog post: 25/10/2024 12:12 pm

Author: Spark Team

Augmented Reality (AR) is transforming the way businesses interact with their customers by creating immersive and interactive user experiences. Customer Portals AR involves using AR technology to enhance customer portals, providing users with engaging and intuitive ways to access information and services. Spark Emerging Technologies is at the forefront of this innovation, offering advanced AR solutions that revolutionise customer portals.

Blog post: 11/10/2024 10:19 am

Author: Spark Team

Virtual Reality (VR) is transforming the customer service industry by creating immersive and interactive training experiences for agents. Agent Training VR involves using VR technology to simulate real-world customer interactions, providing agents with hands-on training that enhances their skills and improves performance. Spark Emerging Technologies is at the forefront of this innovation, offering advanced VR solutions that revolutionise agent training.

Blog post: 04/10/2024 5:05 pm

Author: Spark Team

Artificial Intelligence (AI) is transforming the insurance industry by providing advanced tools for handling claims efficiently and accurately. Claims Processing AI involves using AI technology to automate and streamline the claims process, offering insurers innovative ways to improve customer satisfaction, reduce processing times, and minimise errors. Spark Emerging Technologies is at the forefront of this innovation, offering advanced AI solutions that revolutionise claims processing.