Categories

Customer Service

Blog post: 15/04/2025 2:34 pm
Author: Spark Team

Customer Experience Enhancement in VR: Revolutionising Engagement and Satisfaction

In an era where customer expectations are higher than ever, businesses are constantly seeking innovative ways to improve engagement and satisfaction. Virtual Reality (VR) offers a unique platform for enhancing customer experiences by creating immersive, interactive environments that allow customers to engage with products and services in novel ways. Spark Emerging Technologies harnesses the power of VR to transform customer interactions, offering memorable experiences that foster loyalty and drive business success.

READ MORE
Blog post: 08/04/2025 10:22 am
Author: Spark Team

Real-Time Customer Feedback with AR: Revolutionising User Engagement and Insight Collection

In today’s customer-focused landscape, businesses thrive by capturing immediate feedback and improving their services based on real-time insights. Augmented Reality (AR) now makes this easier than ever by allowing customers to give feedback directly within an immersive environment. Real-time customer feedback with AR from Spark Emerging Technologies enables users to share instant reactions and insights on products and services, enhancing customer engagement and providing businesses with invaluable, actionable data.

READ MORE
Blog post: 04/12/2024 9:51 pm
Author: Spark Team

Customer Assistance Avatars in VR: Revolutionising Customer Support with Immersive Experiences

In the evolving digital landscape, customer service is reaching new heights with VR technology. One of the most impactful developments in VR for customer support is the use of interactive customer assistance avatars. These avatars act as virtual representatives, offering real-time help within immersive VR environments. From navigating complex products to answering detailed service inquiries, customer assistance avatars provide a lifelike support experience that enhances customer satisfaction and streamlines support operations.

READ MORE