VR SOP Training for Transport Control Rooms

Relevant case studies

Blog post: 05/02/2026 2:31 pm

Author: Spark Team

VR SOP Training for Transport Control Rooms

Calm, consistent decisions when incidents happen

Control rooms must manage service, safety and communication under pressure. Spark creates bespoke VR training that mirrors your operating procedures, escalation paths, comms templates and multi-agency coordination—so teams practise realistic scenarios safely.

Typical challenges

• Incident response: trespass, fire alarms, signal failures and medical events.
• Decision-making: holding trains, reroutes and service recovery planning.
• Communication: passenger messages, staff instructions and stakeholder updates.
• Documentation: logs, time stamps and post-incident reviews.

How our bespoke build works

1. Capture SOPs: control room playbooks and comms rules.
2. Create scenarios: peak disruption, evacuation support, severe weather and restart.
3. Coach in VR: prompts matched to your systems and terminology.
4. Assess: response times, escalation accuracy and log quality.

Benefits

• More consistent incident handling.
• Faster service recovery and safer outcomes.
• Clear evidence for investigations and audits.

Why Spark

Your playbooks and comms style—turned into immersive practice that improves real-world performance.

See a control-room VR SOP demo. Contact Spark.

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